Terms and conditions

Terms & Conditions
1) Definitions

a) SP means Squirrel Poker, and shall include its successors and assignees.

b) Client shall mean a person firm or company to whom SP supplies products and/or services.

c) Contract shall mean any agreement between SP and the Client for supply of products or services.

d) Products means products supplied by SP, which may be products manufactured by SP or products supplied by SP acting as a reseller of products made by other manufacturers, and may include electronic and other products, and software, manuals and documentation.

e) Contract Price shall mean the sum named in the contract and is ex-works, and unless specifically mentioned is Exclusive of VAT as currently SP is not VAT registered and delivery charges which are payable in addition at rates current at the time of invoice.

f) Site shall mean the place to which product shall be delivered or at where services shall be conducted, as described in the contract.

g) Completion means the date of supply of Product.

2) Contract

a) Any quotation submitted by SP to the Client shall constitute an offer and shall remain open for a period of 60 days from the quotation date.

b) Placement of an order indicates complete acceptance of these General terms and Conditions.

c) Any amendment to these terms and conditions shall not apply unless it is agreed in writing by SP.

d) Any terms of purchase contained or implied in the Client’s order form inconsistent with these terms and conditions will not apply unless expressly accepted by SP.

e) SP’s terms and conditions will in their entirety prevail over those, if any, of the client unless otherwise agreed by SP.

f) Where equipment or services pertaining to an order are delivered in stages SP will invoice for such equipment and services as and when supplied.

g) Orders are placed at a net sum which may not be subjected to retention or other discounts or withheld amounts unless subject to prior agreement by SP.

3) Cancellation

a) The client is bound to take delivery and pay for goods once an order has been placed.

b) SP may at its discretion agree to suspend delivery of goods in which case the client will pay a minimum cancellation charge of 40% of the value of the order.

4) Liability

a) Any liability for any claims for incidental injury, loss or damage made by the Client arising out of or in connection with any of the products or any act, omission or neglect in the performance of services by SP or its agents shall be limited to the invoiced value of the contract.

b) SP shall not be liable for any consequential loss or damage, however caused.

5) Confidentiality

a) SP and the Client shall keep confidential any information obtained under the contract and shall not divulge any such information without the consent of the other party.

b) The property and copyright in all documents and drawings submitted to the Client will remain the property of SP.

6) Payment

a) The contract price will be invoiced as detailed in SP’s quotation, the Client’s accepted purchase order.

b) In some cases such as high value orders or uncertainty of client’s credit rating SP may request payment in full or in part prior to delivery of goods and or services.

c) SP may charge interest on any unpaid balance at a rate of 8% above the current BARCLAYS base rate .

7) Title

a) Property in products shall not pass to the Client until paid in full.

b) In the event of default in payment by the Client SP may without further notice terminate the contract and enter the site and recover any or all products in respect of which full payment has not been made.

8) Delivery and Installation

a) SP will endeavour to comply with any dates agreed for delivery of product and services. Such dates will not be binding upon SP and any failure to comply with such dates will not constitute a breach of contract.

b) The Client will not be entitled to delay delivery of product or services other than with the written agreement of SP who is not obligated so to do.

c) If the contract does not state any date for delivery the Client will accept such products or services as are mentioned when they are ready for operation or delivery.

9) Inspection

a) SP will ensure that inspection of products is carried out at the manufacturing site to ensure high quality.

10) Termination

a) Either party shall have the right to terminate the Contract if the other party is in material breach of the Contract and does not rectify this breach within 30 days of receipt of notification thereof.

11) Assignment

a) The Client shall not be entitled to assign the Contract or any part thereof.

12) Force Majeure

a) Neither party shall be liable for failure to perform its obligations under the Contract if such failure results from circumstances beyond its control, including but not limited to trade disputes, breakdown of plant, delay by suppliers, lightning strike, fire, theft, riot, war, terrorist action, prohibition of export or import or act of god.

13) Notice

a) Any notice to be given hereunder either by the client or by SP shall be in writing and shall be delivered or sent by post or by facsimile or by email to the relevant party at its principal office or other suitable address.

14) Law

a) These general terms and conditions and each and every Contract made pursuant thereto shall be construed and interpreted in accordance with the laws of England.

15) Refund Policy – Standard Products

a) You have the right to cancel within seven days of any order placed with SP, or seven days of receipt of the goods (whichever is the longer). You will receive a full refund. To return any goods please contact us.

16) Custom Products

a) All custom designed products must be signed off by the client, once these have been signed the product will be manufactured, once signed off no changes are permitted and orders will be processed and there will be no right to cancel.

b) All custom products orders must to be paid for in full up front at time of order, as these custom products are not able to be re sold there will be no refunds or cancellations accepted.

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