Privacy Statement

Privacy statement
Welcome to squirrelpoker.co.uk terms and conditions. By accessing the website and/or ordering from the site, you agree to the following terms and conditions. The www.squirrelpoker.co.uk website is operated by: S.Poker, a company based at 478 Whittington Close, Hythe, Southampton, Hampshire, SO45 5NQ United Kingdom. Our contact details are as follows: Trading address: Squirrel Poker. 78 Whittington Close Hythe Southampton Hampshire SO45 5NQ United Kingdom General email: spcouk@squirrelpoker.co.uk Telephone number: 02380 840005 INTRODUCTION You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register. We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website. ORDERING FROM SQUIRRELPOKER.CO.UK You can order in the following ways: Online via the website www.squirrelpoker.co.uk By phone 02380 840005 By Mail: spcouk@squirrelpoker.co.uk You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order. We may refuse to accept an order: (a) where goods are not available; (b) where we cannot obtain authorisation for your payment; (c) if there has been a pricing or product description error; or (d) if you do not meet any eligibility criteria set out in our terms and conditions. PRICING To keep things simple we are not currently VAT registered, the benefit to you is that the price we advertise is the price you pay with no VAT added at the final stages of the checkout. Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure that you will see when you select your delivery method. All postage charges are based on weight to keep the prices as fair as possible. Please note our currency converter is only a guide and may not accurately reflect current exchange rates You are responsible for the disclosure and payment of any import duties or other taxes, which may apply when the products are delivered. Unfortunately we can not advise you what these costs may be please consult your local customs office for more information. We always try to make sure that the prices on squirrelpoker.co.uk are correct but errors may occur. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming the order at the correct price or cancelling it. If the order is cancelled we will refund you in full. CANCELLATION AND RETURNS POLICY If you wish to cancel your order: (a) you can notify us by email to spcouk@squirrelpoker.co.uk before we have dispatched the goods to you; or (b) where goods have already been dispatched to you, by returning goods to us in accordance with clause below. You can return goods you have ordered from us for any reason at any time within 30 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required within 10 days. The rights to return the goods to us will not apply in the following circumstances: in the event that the product has been used to any products that have been manufactured to your specification the items were ordered especially for yourself from our supplier Click to view our Returns Policy update link ORDERS WHICH ARE COLLECTED If an order is collected by a customer, either by themselves or using a courier acting on their behalf, then it remains the customers' responsibility to ensure the order reaches them in as good condition as it left our warehouse. Therefore if the order arrives damaged then the customer cannot claim a replacement or refund of the item(s) as they are accountable for the damage and/or any other problems with the delivery. We must stress squirrel poker always checks larger items (poker tables, poker chips sets etc) to ensure they are despatched from our warehouse in perfect condition. LICENCE You are permitted to print and download extracts from this Website for your own use on the following basis: (a) no documents or related graphics on this Website are modified in any way; (b) no graphics on this Website are used separately from accompanying text; and (c) any of our copyright and trade mark notices and this permission notice appear in all copies. Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with the clause above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website. No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. Any rights not expressly granted in these terms are reserved. SERVICE ACCESS While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. VISITOR MATERIAL AND CONDUCT Other than personally identifiable information, which is covered under the Privacy Policy (See Below for details), any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this Website any material: (a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; (b) for which you have not obtained all necessary licences and/or approvals; (c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or (d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). You may not misuse the Website (including, without limitation, by hacking). We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3. LINKS TO AND FROM OTHER WEBSITES Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk. If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions: (a) you do not remove, distort or otherwise alter the size or appearance of the squirrelpoker.co.uk logo; (b) you do not create a frame or any other browser or border environment around this Website; (c) you do not in any way imply that we are endorsing any products or services other than our own; (d) you do not misrepresent your relationship with us nor present any other false information about us; (e) you do not otherwise use any drinkstuff.com trade marks displayed on this Website without our express written permission; (f) you do not link from a website that is not owned by you; and (g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations. We expressly reserve the right to revoke the right granted in this clause 8.2 for breach of these terms and to take any action we deem appropriate. REGISTRATION To register with www.squirrelpoker.co.uk you must be over eighteen years of age. Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network. Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately. We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions. DISCLAIMER While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. The material on this Website is provided as is without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website. LIABILITY We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law. If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details. GOVERNING LAW AND JURISDICTION These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts. We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws. MISCELLANEOUS You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect. Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999. WHAT ARE COOKIES? "Cookies" are small pieces of information that are stored on your computer's hard drive by your browser. These allow us to store your account information and provide features to make your shopping on our website easier. Our Privacy Policy Squirrelpoker.co.uk is committed to preserving the privacy of all visitors to our website at www.squirrelpoker.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us. By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. INFORMATION THAT WE COLLECT FROM YOU When you visit, register or order products or services on www.squirrelpoker.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls. USE OF YOUR INFORMATION Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know. DISCLOSURE OF YOUR INFORMATION We respect your privacy! Any and all information collected at this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give to SquirrelPoker will be held with the utmost care, and will not be used in ways that you have not consented to. The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. Security Policy Security is one of our top priorities and we guarantee to keep all details you supply us confidential. Unlike many other companies we do not store your debit or credit card details, in fact we do not even get to see them as the transactional part of purchasing from us is handled by Barclaycard EPDQ system. As soon as you select this payment method you are taken away to there secure site so none of your card details are every entered or stored on our site. Please also be aware that we also do not send your card details out with your goods either - avoiding any possible security issues in transit. When you place an order by our secure server, your credit card details are protected from interception. Our servers offer 128-bit SSL3 encryption of data transmissions, so your security is assured whenever you place an order. Depending on your browser, you will see a different confirmation that your connection is secure (on our checkout page). Generally it will be a small padlock at the bottom of your browser.

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